Etiquette Training

 Etiquette Training Etiquette in our daily life food, clothing, housing, transportation, friends, office, commercial activities, weddings and funerals, foreign and other occasions, are indispensable.
Etiquette is for the individual's personal image mainly, for an enterprise on behalf of the corporate image, and for a country of a nation's image, so etiquette is a ; smell. and clothing etiquette:
a charismatic person, always fascinated by other people, and this appeal from a man good looks, flowing hair, decent clothes, beautiful jewelry, of wisdom, gentle behavior, suave demeanor, etc., in which people constitute the charm of appearance and dress is the main content.
1, personal hygiene rituals
a fresh clean people always popular, and generally people do not want with a beat, Lalilata people contacts, people are more willing to shake hands with a clean and neat people talk.
to always take a bath, wash your hair, ensure smooth clean clothes, in a refreshing mood to meet others. brush your teeth before eating food logistics , more teeth, maintain oral hygiene, do not leave bad breath, especially eating spicy smell Road food, should wash the mouth, chewing gum or tea dust cleaning can be bad breath, or talking to someone with a smell is very polite.
image of man is pants to be hot out of joint.
2, manners etiquette
behavior is reflected in people's facial expressions, standing, sitting, walking, hand gestures, etc., we often evaluate others, beautiful manners, temperament and outstanding, the so-called temperament is a people work and live in the speech, behavior, posture, facial expressions, a reflection of substandard in the United States.
expression of etiquette: people happiness, anger, sadness and joy, fear, anger, disgust, contempt, are all expressions come through convey.
expression liturgy is the most frequently used human eyes and smile. the most important is the eyes, in particular, the two sides should be concerned about talking to each other, said the conversation he is attached to each other, respect each other, like each other, their eyes should show enthusiasm for concern, should not peering gaze at each other, looked up and down, looked around.
addition is smile, smile is not always easy to refuse, and now many companies are promoting station phase, take a ride phase, arms drooping naturally, chest and abdomen
sitting: in leisure time, according to their degree of love and comfort, free to choose sitting posture. but on formal occasions, sitting quite an art. sit should sit over the chair, the body center of gravity vertically downward, backs straight, knees close as possible, men may be slightly separated. at work, shall not be moved, and arbitrary leans on the back of a chair, can not toggle his legs or feet on the table. Ladies wear skirts in the summer, should help level the back of the skirt and then slowly sit down, should not rush around and sat down.
walking posture: walking graceful, extraordinary grace;
to do: sound comfortable, light and agile; rise of chest, waist and abdomen raised posture matrix
: stretch waist and back and relaxed, the heel should be the first ground, the heel and toe to keep a straight line, are not very decency.
men can walk slightly wider, powerful hands swinging, do not hand back in behind the counter, look old or have sense of superiority, and do not handle the insert pocket, look stingy, binding, especially men.
Gestures: Gestures are important adjunct to oral language, gestures can be expressed by a number silent language, such as manicure, scratching and other significant right-hand man
division of labor, and the hierarchy of difference there, in the regular case, the right hand for the left hand, , accounted for a large proportion of looks, appearance, beauty and ugliness is not that pretty of a face or not, To keep a beautiful youthful self, face moisturizing delicate skin is the key, and soft and smooth skin from the attentive care, care more, the skin will be healthy and beautiful. to first understand their own skin care skin, for different texture The skin should be given different daily care, such care involves daily cleansing and skin care products used with diet:
dry skin: skin pores generally not significant, no oil, easy to wind and sun from dander. So , sooner or later should use when washing the face oily, moisturizing effect of a good facial cleanser. cleanser on the market now variety, divided into the same brand of facial cleanser oily, dry, neutral several. wash soap is best not to choose , due to heavy alkaline soap, easy to make the skin more dry. dry skin of the people in the washing face, oily or state should use a good moisturizing skin care products. the best skin care products and facial cleanser is with the same brand, and cream night cream separately. dry skin in the makeup before going to sleep at all should be cleaned, coated with frost and then go to bed, so you can make the skin at night get adequate nutrition, and can prevent wrinkles.
dry skin wrinkle easily, so daily life should maintain a pleasant mood, keep the skin enough water, diet containing vitamin A should be more learned and more fat foods such as carrots, nuts and various fruits other.
oily skin: oily skin, large pores, oily shine, and small pimple acne prone and difficult to wrinkle, and can withstand stimulation, and sometimes on both sides of the nose, chin and forehead often shiny shiny, it is easy to dip Gray black. so clean, you should use facial cleanser for dry or slightly heavier face cream containing alkaline cleaning, and then coated with less fat, fresh type of skin care products. oily skin care is key to ensure the skin fresh, clean it will be very easy to acne and small blisters.
oily skin should eat less animal fat daily and sweets, eat more fresh vegetables and vitamin C fruits.
normal skin: normal skin from the skin on the words is the best kind of skin. even the skin pores, skin texture and good, for a variety of facial cleanser and skin care products, daily diet to ensure diversity, should not picky eaters and the partial eclipse, while ensuring adequate sleep.
practice in daily life Most of mixed skin, dry cheeks neutral, T with a neutral to slightly oil.
above three skin, in addition to attention to its characteristics, the common criteria for skin care: 1, often cleaning the skin, keeping skin clean, wash with warm water is preferred as well, constantly ask face beat the face with water, do not rub hard with a towel. towel should use a soft cotton towel, cleaning towel often sun, sun, wet towels all day long but not easy to breed bacteria, resulting in hair follicles of skin inflammation and skin disorders such .2 wet, ensuring adequate nutrition of skin, no matter what the skin, eat vitamin A, vitamin C, vitamin B foods, so you can keep the skin moist and flexible, less wrinkles.
career women (five minutes) to makeup as well, the basic steps:
1) face cleanser mm mm skin tone skin moisturizing properties
selected according to their different facial cleanser, washing face, with a tune skin of water, and then moisturizer (day cream and night cream points, the function of sun protection cream should have, SPF value of at least 8 or more 15 or more to the sun, painted before going to sleep late frost, so you can get enough skin in the evening nutrition, also can prevent wrinkles.)
2) on the foundation, powder coated
skin care products under the skin, and then coated with foundation, and then cast powder. powder should choose the color of their skin color, skin The election should not be too dim Bai Tailiang the powder, the skin should not be elected than the yellow powder is too bright. Optional with their skin color closer to the powder better. talcum powder evenly Lianpan around the ear and neck should be rushed in side powder.
3) eyebrow, eye make-up
eyebrow shaping: eyebrow pencil under the brow of the seat, to find his brow, Mei Feng, Mei Wei, three-point line with a pencil to draw the shape, the excess of the eyebrows to pruning. eyebrow pencil and black with deep coffee, fair-skinned with dark brown skin with black than the black's.
eyebrow person's face and eyes, according to the size of the overall design, should not draw too much too thick, lying like two swords, but they can not draw too fine too, seems to be Yao Qi.
use eyeliner, the general election to draw down deep coffee and black eye liner, eye liner should be fine as well, or like a panda eyes. and then the arc at the upper eyelid and then draw a thin arc, and then spread your fingers, may be appropriate to add some more light on the rouge color, making eyes soft and vibrant.
4) with the appropriate rouge on the cheeks concave hiding a small amount of rouge painted, not painted too strong. rouge color can be according to their preferences and color to select.
5) lipstick, this is the last step. lipstick choices are not too Yan. office workers should be dignified and elegant red mouth is appropriate, so select some dark red lipstick. lip largely by the size of the original appearance, can be slightly reduced too much lip, the lip may be appropriate to add small large. avoid Xuepentaikou, annoying.
Hair
every two or three days to wash your face
choose according to their different qualities depending on hair
choose a different hairstyle, Depending on the age, choose a different hairstyle
4, dress etiquette
principles: 1) clean: do not blindly brand
2) personality: not the blind pursuit of fashion, according to their temperament to select
3) Harmony: to coordinate appropriate, to meet the age, occupation, occasion, body, skin and other body with

tall under: T-shirt to the appropriate extension, the design is simple, suitable for wearing plaid bar tops
shorter: shorter jacket, pants to long trousers should be small to cover the upper as well, wearing high heels, the style should be simple, can not wear horizontal stripes clothing
fat: can not wear tight clothing, collar to the do not wear too tight clothing, the color should be bright and soft, wearing horizontal stripes, large lattice and large flowers with age-appropriate clothes
not meet all of the clothes are the same age. young people: bright, lively, casual atmosphere at
in the elderly: relative should be more solemn and serious, the elderly can not be too fancy, or is the old color with a reasonable quiet
: Under the same pale color with the deep, dark
under Shangming with similar color: yellow and milk orange, green and blue, green and purple, red and orange

fair complexion with the main colors: various colors for the clothes to wear, Avoid high out of the blue or purple or yellow jacket, yellow add yellow, pink for mobility, such as powdery white, pink, milk white, beige, apricot, black and gray
color bias: try not to wear black or purple, brown coat, choose brighter colors such as yellow, gray dawn, pink and dressing should be divided
occasions
1, public occasions: a conservative should be dignified, not individualism, is too smart or too casual, should wear a suit, suits, dresses, colors: dark blue, gray, white shirt, flesh-colored stockings, black shoes, not wearing a vest, shorts, fitness pants, short skirts, mini skirt, leather skirt, Lu Qizhuang etc.;
2, social occasions: should fashion personality
such a show, attended the banquet, the dance, visits to debut in gathering together the embodiment of modern
can wear distinctive personal characteristics.
3, Casual occasions : comfortable and natural
home to rest, exercise, sightseeing, shopping Teng
denim, sportswear, jackets, T-shirts, shorts
not wear pajamas, only to wear in the bedroom
Be nice dress, a dress suit
way: 1, wearing before the cuffs will be located on the left sleeve shirt of pure wool mark and other trademarks or torn down before
2, sitting down, can be The buttoned suit jacket removed, after standing, especially to face the others, should a suit jacket buttons fastened.
3, buttoned-line: double-breasted, buttoned all the department; single row two button: only the top of the grain system buttoned; single row of three button: Department of the two top buttoned, or a single grain of the middle line buttoned.
4, dressed in a suit, it is best not to the wear a sweater, not to wear when not only allowed to wear a color thin the On formal occasions in the trousers must be within the bar; sleeves rolled up and not only can not, must be fastened with cuff links also.
tie: tie knot the size, the best form and is proportional to the size of shirt collar. tie fight Once, the bottom of the belt buckle should be just arrived at the top. This tie does not come from beneath his suit jacket.
do not have to tie a tie clip, with the position: top-down number seven shirt button Fourth, among the five buttoned.
with skills: One designer said that the effect of clothing with them, not wear out, with color:
socks, skirt: < br> wearing a suit of knowledge:
one can not wear a suit buttons, but buttons wear on formal occasions, the bottom can not fasten a button.
Second, the suit on the pocket In addition to a suit can be inserted in a handkerchief, you can not plug anything, especially not plug in a pen.
Third, wear a suit to wear shoes, not to wear any other shoes.
four straight hands when suit cuff shirt cuff than about one centimeter long.
five tie, the shirt buttons must wear the first particle; no tie, the shirt buttons must be opened first tablets.
VI suit any one of the pockets to put less items can not be stuffed stuffed, appears quite uneven.
seven, dressed in a suit should not have confused wrinkled, greasy, and pay attention to suit the color, style and tie, leather shoes with .
more than just know how to wear a suit of knowledge, it will give people the feeling both chic and appropriate.
Second, the daily etiquette
l
in the office for a courtesy greeting, in the office you should through your desk to take the initiative to greet people, regardless of their colleagues or the boss identity, must be treated equally.
see someone go through your side and not say hello, it is very rude. As my colleagues and the surrounding colleagues more familiar, it should remain courteous, friendly attitude, regardless of the morning into the company, closed at noon or evening meal should leave the company greeting, do not meet the boss, to take the initiative to greet him generous, not dodge or pretending not to. if only you and the owner of two in the elevator, but also talk about some common things or simply say hello. if he was very cold, or simply ignored, then after the meeting just to say hello politely. best not to talk with the boss in the elevator official, so boring. in a crowded elevator, if there is no one to speak, is best not to speak. If Yudao colleagues to say hello or eyes met, you should be timely nod, smile, or even respond to a blind eye is most objectionable.
three, the boss called you, you should politely answered, (Panzong) close to its side, then say hello to stand good; and generally familiar with the colleagues you do not have binding, you can use to understand and love each other the way say hello.
five colleagues as very familiar or get their permission, you can Direct call names, but in any case should not be called in the workplace each other's pet name, nickname, such as undignified to be seen, while in the workplace should not be used to refer to others if nauseating, such as Phone should be put down the microphone and tell him you live in that answer the phone, later to come. Do not wait until later to explain, to avoid increasing the distress and misunderstanding.
seven, sitting in the office, if someone came in, what Should stand up? in the end when the non-stand is not what the?
when the following persons came in, you should stand up:
1, customers (both men and women) come in;
2, positions higher than your leadership;
3, the same position with your female executives. but if she often because of their work out of your office, it is another matter;
4, just meeting a woman entering or leaving the meeting room, only sat down beside her (especially the left) and men fight together for her, to help pull the chair, other men can still be sitting in seat;
5, guests have to leave when whether he is man or woman, can not let guests leave alone, someone should be accompanied and escort.
l elevator etiquette
1, the elevator door, where a lot of people waiting, then please Do not squeeze together or block the elevator door, so as not to lift people out of prejudice, and should be allowed to lift people out before entering, do not rush.
2, men, juniors or staff should be standing at the elevator switch services, and letting the lady, elders or superiors first entered the elevator, then into their own.
3, with the guests take the elevator should be key for the guests, and requested its advanced out of the elevator.
4, lift the space is small, do not smoke, does not litter.
5, in the elevator, try to stand in a 6, entered the elevator, the front should move the elevator to avoid face to face embarrassment.
7, even if the elevator did not know each people, who stood at the switch should also serve others.
8, not to talk loudly in a lift, noise.
l phone etiquette:
1, phone etiquette:
calling is an art, a courtesy call to note there are many
1) do Good preparation before calling: mentally prepared, full of energy; good call to consider the general content, such as the fear of missed phone call, then write down the main contents of a note; by the phone records of the pen and paper have .
2) phone rang, it should first say > 3) If the other party to help you find people to listen to calls, this time, the caller should hold the microphone, you can not put down the microphone do other things.
4) this ; snip Phone number is hh have records of your phone, there should be patient, do not reminders: do not be too much, talking to rich rhythm, expression should be clear, concise, clear, and avoid artificial speech, childish.
8) to the unit call, just go to work or faster should avoid working hours, because the people who answer the phone impatiently. home phone should be at lunch or dinner or night time, but should not be too late or nap time.
9) the call should be simple, important contents can be briefly described to each other again and again, in order to confirm.
10) do not take the company telephone about a private matter, but does not allow the phone during working hours chatting with friends and family.
11) call is completed, should be nice to thank the other : > 1) The general bell rang, to answer the phone in time. If the bell rang four times and then pick up to appear rude, then pick up the phone, I should say
2) generally pick up the receiver, it should say said, ;, such as listening to the phone can not find, you can automatically provide some help, record: say phone (WHO), should call (WHOM), the content of calls (What), calls the reason (Why), calls the place mentioned in (Where), time (When).
7 ) telephone business, after hanging up the other side should be better linked, do not rush the long hang up, or even decline of the other voice, and hung up. Do not hang up the sound too loud, so as not to make people feel rude.
8) linked to met each other the wrong call, the attitude to be courteous, not to mention look, then the time should not exceed 30 seconds.
3, telephone etiquette
voice to sound full of expression. make each other feel you through your voice is a full of energy, concentrate on the people, not depressed, Be kind to sleep Xingsong
sound natural, not pretentious
speak to smile, smile, sound can be passed to the other party by telephone of a warm sense of joy.
concise language to understand, should not Lo much, to be articulate, articulation altogether, do not cough or spit issued Duizhuohuatong sound.
l exchanging business cards etiquette
1, to develop a business card folder check whether there are business cards used to, business cards submitted by: all the fingers together, thumb tucked business cards right lower light, so that the other party to get a good connection. hands and gave customers the direction of the text towards the customers card.
2, pick a business card to get both hands, gently to get a business card to read out the names of the other party to the other side confirmation; If you read wrong, remember to say sorry. get a business card, business card folder to place their own.
3, when exchanging business cards at the same time , you can submit business cards right, then left to take a business card.
4, do not unconsciously playing with each other's business cards.
5, not on the spot to write notes on cards in the other things.
6, when the boss in the next Do not submit the card first, to wait before offering a card boss offers his own card.
send a business card etiquette: should be up and standing, to each other, smiling face intended to take the right hand or both hands to face each other holding or to chest height unhurried delivery in the past. At the same time, I should say business card, should respect the base or from near and far.
accept the card etiquette: to get up and stand, went up to say to take over the solemn business cards, face Pengdao, read again the names of the other party. Finally, it should face each other to their business card collection business card holder or package, and subsequently offers his own card. taboo: left-handed access, After the take over without even looking to hand without being prosecuted, did not return to their own business cards and delivery.
l smoking etiquette:
For the love of smoking customers, and sometimes handed him a cigarette, as if with a key , you can open the confinement of the talking, with the smoke to feel for the regulation of mood and time, does have certain advantages. But now, do not smoke, do not like people smoking gradually increased, and some people are afraid to smoke is harmful to health , people who hate smoking. If the other party refused to smoke when a smoke is not stronger so that more can not be pressing smoking.
Nayan way
If you do not say hello to the customer to take care of pumping smoke to be rude. If you are not sure customers will not smoke, you can come up with his case, to customers, said: can not say, the car is smoking, it must not smoke, otherwise it will make people dirty looks. If you have a smoking habit, remember the cigarette lighter, you should first ask whether the customer near the seat mind you smoking. If the words of mind do not smoke, do not even do not mind puffing away in office.
smoking ashes, cigarette butts, matches do not strum stick litter on the ground, while others should be thanked for your used ashtrays. Smoking should be careful not to blow smoke rings or someone else face the spray of smoke. such as indoor smoke should take the initiative to open the windows, the smoke dissipated. Do not smoke, and smoking his mouth to speak to others, do not inhale deeply or mouth beep , cigarette butts into the ashtray after going out to avoid the choking smoke smelled smoke.
l describes the ritual:
introducing others met when first introduced as a lower side, and then introduced as a more the high side, that is, first introduced the owner, after the introduction guests; low duties were first introduced, the higher position after the introduction; first introduced men, after the introduction, Ms.; first introduce the younger generation, introduced after the elders; first introduced individuals, introduced after the mass. < br> If you introduce others, can not accurately know the title, should ask to be introduced by Allow me to introduce you five fingers close together, stretch was introduced, and is not pointing fingers, when someone introduced to you, you should smile and nod or shake hands, if you are sitting, should stand.
l handshake etiquette:
1, in the meetings and talks where both sides after an introduction, can be another shake hand and say. relations can edge close to the edge handshake greetings, and even with two hands holding a long time. In general, what you can Qingwo However, younger older adults, as low as those on the higher should be a little bow, his hands holding each other's hands, to show respect. men and women shake hands, often only part of Qingwo about women's fingers. old friends can be exceptions, except for special reasons, do not sit and shake hands, but if they are sitting in adjacent or relative, you can bend the predecessor handshake.
2, handshake by the owner, the elderly, high capacity , women first hand, the guests, young persons, as regards the lower of the first meeting, to be re-grip the other hand. people shaking hands at the same time careful not to cross. man took off his gloves and his hat should be preceded by shaking hands. shaking hands, eyes watching each other and smiling, not looking at a third party hands. But according to Western tradition, bit Venerable and women may wear gloves to shake hands. As a master, active, enthusiastic, timely handshake is necessary, this can increase the intimacy .
l
If you have a sofa against the wall, there are no reception room on the sofa against the wall, then to the wall as the Theravada.
whether you enter the reception room, office or clients home, do not sit Theravada .
take 3 sofa, do not sit on both ends, should be sitting in the middle, will look graceful, the conversation will enhance the appeal.
l etiquette
car ride double, three rows When car seat,
seating arrangement: due to the identity of the driver varies.
owner
1, �� If one car, the driver's seat to sit vice.
�� �� �� If more than one car, you must elect one person to associate the driver's seat, or the master of manners.
drivers
2, �� ��
�� �� ��
vice driver's seat is the most unsafe car seats, according to practice, in social situations, the seat should not be women or children, please sit in the public occasions, called Attach�� seat, secretary, translator and his entourage seated.
address:
Pan respectfully: for any occasion, sir, Miss, Mrs, Ms
honorary title: Ph.D., professors, doctors, lawyers, judges, engineers,
official of the title: general manager, manager, Minister, Director General term
: direct address to others Name
male employees of the appearance, dress and attitude
one appearance
1, hair, hair
the best performance of the human spirit, to be washed clean, not fluffy and messy.
2, ear < br> ear to be cleaned.
3, eye
gum must not remain in the eye on.
4,
nose nose hair in the mirror to see whether the exposed nostrils.
5, articulate
white to brush the teeth, mouth odor can not be left.
6, beard to beard, shave or repair
neat.
7, neatly hand
nails to build, not your hands dirty; hands dirty words , you would belittle any goods holding its value.
two, clothing
1, to be replaced every shirt tie
shirts, note whether there is dirt cuffs and collar; shirts must be and suit and tie coordination.
2, best suits and blazers, suits and trousers
the same color, and people talk and say hello, the first button suit as much as possible to hold back, not sticking pen pocket on the suit, both sides of the pocket be careful not to as cigarettes, lighters and drum out.
3, footwear
footwear should be used with balanced, both of which should not be too ornate, shoes stained with soil on the visit if the customer is very impolite.
4,
a belt to belt higher than the navel, do not use weird belt head.
5, pen
suit inserted inside the left pocket or shirt pocket.
6, business card holder
most good use of good quality business card holder, can be graceful to remove the business card, business card holder is best placed inside a suit pocket.
Third, attitude
1, stand waiting to stand waiting for some touch gesture
occasions, you can open the legs, both hands on the lower abdomen before the line of sight to maintain the level slightly higher than the range, bearing peaceful and stable, showing a confident, generous.
2, the chair seat from the way most
the left side of the chair seat, close to the back, upper body, do not rely on forward side of the back, legs, hands, or hands can be Qingwo separate the knees and feet after the root move closer to the feet, knees can be a fist width apart, placed parallel; if sitting deep and soft couch should sit in the front of the sofa; if tilted back against the couch, chin to lift up the nose within the nose easily see each other, which kinds of law should try to avoid sitting.
3, hand of instruction
guidelines when you want to hand the guests a kind items or escorts the direction, you can close the following index finger and thumb gently bend to the inside, the direction.

a gesture of female employees, women standing
standing, feet should be closer, knees straight, hands placed on the abdomen can be natural, back straight, eyes staring target .
Second, sitting
sit listening, you can cross his legs or feet close together, his hands gently on his knees, staring eyes be talking to.
three, walking upright posture
, back naturally straight, walking with the spirit of nature can be back right shoulder bags, hand-held light can be placed in the folder arm shoulder.
1. hair gentle, dignified, neatly combed, long hair and use hair clips folder, and do not Zama tail;
2. of makeup, smiling;
3. a formal suit, generous, decent;
4. nails not too long, and kept clean. to be the natural color nail polish ;
5. skirt length is appropriate;
6. color stockings, no holes (spare socks);
7. shoes and bright and clean;
8, the body within 3 color chest
ornaments and female clothing: badge, badge wearing correct, do not wear and ...